◎GMCが初のMagic Quadrant for CCMに含まれる

GMC Software Technology Ltd

◎GMCが初のMagic Quadrant for CCMに含まれる

AsiaNet 55310

共同JBN 1509 (2013.12.13)

【アペンツェル(スイス)2013年12月12日PRN=共同JBN】

*GMCはガートナーが初めて設けたCCMのMagic Quadrantに含まれた

http://www.gmc.net/en/home:顧客コミュニケーション管理(CCM)で受賞歴に輝くリーダー企業のGMC Software Technology(GMC)は12日、ガートナー(Gartner Inc.)が初めて設けたMagic Quadrant for Customer Communication Management(1)に含まれたと発表した。ガートナーのリポートは、試験対象企業基準に合った15のベンダーを評価したものである。

(Logo: http//photos.prnewswire.com/prnh/20130603/618311)

(編集者注意)

顧客の要請により、タイトルと本文第1パラグラフのみ翻訳し、以下は英語のまま配信します。

At the request of the client, Kyodo JBN distributes the release with only headline and the first paragraph translated, leaving the rest as it is.

CCM software enables organizations to create, personalize and deliver

communications to customers more effectively via any output channel. A customer

communications management (CCM) strategy aims to improve an organization's

creation, delivery, storage, and retrieval of outbound and interactive

communications with its customers.

    According to Gartner, the decision to "publish a Magic Quadrant on this

topic reflects the CCM software market's growth and crucial role in the

creation of highly personalized multimedia communications. We [Gartner]

estimate that this market represents approximately $800 million worldwide, as

measured in total software provider revenue in 2013. We [Gartner] forecast that

this figure will grow to more than $1 billion by 2016, with a compound annual

growth rate of 11%."

    "We are very proud to be included in Gartner's first ever Magic Quadrant on

Customer Communications Management Software; said Henri Dura, CEO, GMC Software

Technology. "GMC's solutions have been developed based on a solid foundation of

20 years' experience and will enable us to execute on our vision for the future

communication output."

    "Neopost understands the recipe for success when onboarding new companies

and has a very clear strategy for GMC - let passionate and customer committed

people continue delivering with autonomy," continues Dura. "As a proof of it,

our revenues in CCM were up 20% organically over the first 9 months of 2013."

    "Our aim is to continue to bring innovation to and continue to "shake up"

the CCM market to enable our clients to deliver the best customer experience,"

concludes Dura.

    Read the Gartner Magic Quadrant here.

[http://www.gmc.net/en/gartner-magic-quadrant-customer-communication-management

]

    Notes to editor

     1) Chairman Dr Rene Muller's early vision 20 years ago with the print-only

solution PrintNet(TM) provided the foundation for the future vision of dynamic

communication that GMC Software Technology embraces today. In 2012 GMC was

acquired by Neopost       

[http://www.gmc.net/en/article/neopost-acquires-gmc-software-technology/?tx_cont

exts-contexts=1%2C13&cHash=f610fa60f7b69ba1e034c24e81a8a477 ]       .

     2) GMC Inspire(TM), its flagship platform, is an enterprise communication

platform that enables an organization to consistently deliver relevant

personalized messages, at the right time through the preferred channel. By

offering the end customer the choice, it encourages loyalty born out of a good

customer experience. This intelligent use of communications has enabled GMC

clients to build loyalty that lasts, while driving down costs and reaching new

markets and customers. GMC helps thousands of clients worldwide across the

banking, insurance, retail, business services, telco/utilities and healthcare

industries gain customer insight to improve the customer experience by getting

communications to market 70% faster, improves operational efficiencies by

more than 50%, and expands business services for more lucrative opportunities.

     3) Gartner does not endorse any vendor product or service depicted in its

research publications, and does not advise technology users to select only

those vendors with the highest ratings. Gartner research publications consist

of the opinions of Gartner's research organization and should not be construed

as statements of fact. Gartner disclaims all warranties, expressed or implied,

with respect to this research, including any warranties of

merchantability or fitness for a particular purpose.

    [1] Gartner "Magic Quadrant for Customer Communication Management" by Karen

M. Shegda, Kenneth Chin, Pete Basiliere, 26 November, 2013

  

    Source: GMC Software Technology Ltd

    

    Corporate & AsiaPAC

    GMC Software Technology

    +44-(0)-845-223-2443

    press@gmc.net

    EMEA

    Chameleon PR

    +44-(0)-207-680-5500

    GMC@chameleonpr.com

    North America

    Sterling Kilgore

    +1-630-964-8500

    sarmstrong@sterlingkilgore.com

    The GMC logo and GMC Inspire are trademarks of GMC Software Technology

GMC Software Technology included in 2013 Gartner Magic Quadrant for Customer Communications Management Software

PR55310

APPENZELL, Switzerland, Dec. 12, 2013/PRN=KYODO JBN/--

    First Magic Quadrant of its kind positions GMC in the leaders quadrant

    http://www.gmc.net: GMC Software Technology (GMC), the award-winning leader

in customer communications management (CCM) and output management, announces

that it has been included by Gartner Inc. in the first Magic Quadrant for

Customer Communication Management[1]. This report evaluated 15 vendors that met

the inclusion criteria.

    (Logo: http://photos.prnewswire.com/prnh/20130603/618311 )

    CCM software enables organizations to create, personalize and deliver

communications to customers more effectively via any output channel. A customer

communications management (CCM) strategy aims to improve an organization's

creation, delivery, storage, and retrieval of outbound and interactive

communications with its customers.

    According to Gartner, the decision to "publish a Magic Quadrant on this

topic reflects the CCM software market's growth and crucial role in the

creation of highly personalized multimedia communications. We [Gartner]

estimate that this market represents approximately $800 million worldwide, as

measured in total software provider revenue in 2013. We [Gartner] forecast that

this figure will grow to more than $1 billion by 2016, with a compound annual

growth rate of 11%."

    "We are very proud to be included in Gartner's first ever Magic Quadrant on

Customer Communications Management Software; said Henri Dura, CEO, GMC Software

Technology. "GMC's solutions have been developed based on a solid foundation of

20 years' experience and will enable us to execute on our vision for the future

communication output."

    "Neopost understands the recipe for success when onboarding new companies

and has a very clear strategy for GMC - let passionate and customer committed

people continue delivering with autonomy," continues Dura. "As a proof of it,

our revenues in CCM were up 20% organically over the first 9 months of 2013."

    "Our aim is to continue to bring innovation to and continue to "shake up"

the CCM market to enable our clients to deliver the best customer experience,"

concludes Dura.

    Read the Gartner Magic Quadrant here.

[http://www.gmc.net/en/gartner-magic-quadrant-customer-communication-management

]

    Notes to editor

     1) Chairman Dr Rene Muller's early vision 20 years ago with the print-only

solution PrintNet(TM) provided the foundation for the future vision of dynamic

communication that GMC Software Technology embraces today. In 2012 GMC was

acquired by Neopost       

[http://www.gmc.net/en/article/neopost-acquires-gmc-software-technology/?tx_cont

exts-contexts=1%2C13&cHash=f610fa60f7b69ba1e034c24e81a8a477 ]       .

     2) GMC Inspire(TM), its flagship platform, is an enterprise communication

platform that enables an organization to consistently deliver relevant

personalized messages, at the right time through the preferred channel. By

offering the end customer the choice, it encourages loyalty born out of a good

customer experience. This intelligent use of communications has enabled GMC

clients to build loyalty that lasts, while driving down costs and reaching new

markets and customers. GMC helps thousands of clients worldwide across the

banking, insurance, retail, business services, telco/utilities and healthcare

industries gain customer insight to improve the customer experience by getting

communications to market 70% faster, improves       operational efficiencies by

more than 50%, and expands business services for more lucrative opportunities.

     3) Gartner does not endorse any vendor product or service depicted in its

research publications, and does not advise technology users to select only

those vendors with the highest ratings. Gartner research publications consist

of the opinions of Gartner's research organization and should not be construed

as statements of fact. Gartner disclaims all warranties, expressed or implied,

with respect to this       research, including any warranties of

merchantability or fitness for a particular purpose.

    [1] Gartner "Magic Quadrant for Customer Communication Management" by Karen

M. Shegda, Kenneth Chin, Pete Basiliere, 26 November, 2013

  

    Source: GMC Software Technology Ltd

    

    Corporate & AsiaPAC

    GMC Software Technology

    +44-(0)-845-223-2443

    press@gmc.net

    EMEA

    Chameleon PR

    +44-(0)-207-680-5500

    GMC@chameleonpr.com

    North America

    Sterling Kilgore

    +1-630-964-8500

    sarmstrong@sterlingkilgore.com

    The GMC logo and GMC Inspire are trademarks of GMC Software Technology

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